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Privacy and Security

 

August 9, 2010

What we know without you telling us while you are on this site!

Data about your activity while here on this site is automatically provided to Humpalang.Com© when you sign on.

Our Web Server automatically recognises your domain name, but not the e-mail address of each visitor.

We collect only the domain name, but not the e-mail address of visitors to our Web pages.

We collect aggregate information on what pages consumers access or visit, how many visits we get, and information such as where visitors arrived from as far as other sites on the Internet or if they directly entered our website address at their browser.

These information is used by us for internal review in aggregate and non-personally identifiable form.


Cookies - How we know what we know without you telling us !

When you visit Humpalang.Com© or when you register with Humpalang.Com© we create your personal profile, assign a personal identification number, then send this personal identification number back to your computer's hard drive in the form of a "cookie", which is a very small bit of code.

A "cookie" is very small text file placed on your hard drive by a Web Page Server. It serves as your personal identification card, and cannot be executed as code or deliver viruses.

The use of cookies is an industry standard; you will find them at most major Web sites. Cookies make Web-surfing easier for you by saving your preferences while you're at our site.

We never save passwords or credit card information in cookies.

Cookies enable us to know more about your use of the site, and allow you to utilize some of our website's functionality, and correspond with us about your personal profile without having to fill out registration forms with information you've already provided.

We use cookies to record session information, such as items that you added to your shopping cart and to conduct marketing tests on our Web pages.

By showing how and when you use the site, cookies help us see which areas and products are popular and which are not.

Many improvements and updates to the site are based on such data as total number of visitors and pages viewed.

This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our visitor's needs.

The purpose of a "cookie" is to tell the server that you returned to that Web page.

Of course, if you never register or leave personal information with Humpalang.Com© then the server only knows that someone with your cookie has returned to the Web site.

You are in charge of deciding whether we know anything about you.

But the more you tell us about yourself, the more we can help you find information or products you want.

Most browsers are initially set up to accept cookies.

You can reset your browser to refuse all cookies or indicate when a cookie is being sent.

However, note that some parts of the Humpalang.Com© website and its functionality and links will not function properly or may be considerably slower if you refuse cookies.

For example, without cookies, you may have difficulty completing shopping transactions, entering giveaways, or creating your personal profile.

You can order your browser to accept all cookies or to alert you every time a cookie is offered; then you can decide whether to accept one or not.

If you want to control which cookies your computer accepts,click here and just follow the instructions for your particular Internet browser system.


Do we know your E-mail address ?

Your E-mail address and other personally identifying data about you is known to Humpalang.Com© only when you voluntarily submit it to Humpalang.Com©.

We collect your e-mail address only if you post a message to us, if you communicate with us via e-mail, if you ask us to communicate with you by e-mail such as for a confirmation of your order or shipment advice, or if you volunteer it for any reason, such as survey information and/or site registration, or sign-up for a Newsletter, and if you started but did not complete an order.


Your E-mail address - What Do We Do With It ?

If you begin to place an order from this website, and if you have at anytime given us your e-mail address, we will use your e-mail address not only to communicate with you about the status of your order but also to send you our own e-mails regarding special sales, exclusive offers, and other valuable promotions that we think will interest you.

Like many other online merchants, we participate in cooperative database services which assist us in the matching of offline and online purchasing behavior, and marketing analysis, so that participants can better analyze and understand the differences and tendencies of print catalog purchasers and website visitors, and so that we can maximize the benefit of postal mail and e-mail we send to you. This sharing of information allows us and other interested parties to make future marketing efforts more efficient.

These cooperative database services and their participants, however, have no right to use your e-mail address to send you e-mail. At any time, the only person who will e-mail you is us.

If you would prefer not to receive emails from us regarding special sales and exclusive offers, send email to Unsubscribe


Personal Information Other Than Your E-mail Address.

Humpalang.Com© has a policy of not disclosing the personal information of our customers to third parties for their own direct marketing purposes if our customers have exercised their option to prevent that information from being disclosed to third parties for such purposes.

The following paragraphs explain what we do with your personal information.

We use your shipping and payment address, and the address you give to us when you register your profile with us, to send you our print catalog and catalogs of our participating third-party merchants and affiliated companies which we feel will be of interest to you, all by postal mail.

If you have given us your telephone number, when registering your profile with us or when ordering merchandise from us, we may use your telephone number to reach out to you to follow up on your order of merchandise, including follow-up marketing.

We do not share your telephone number with any outside parties for any purpose whatsoever.

We indefinitely maintain all of the information you give to us to help serve you better and to understand our customers and their purchasing patterns over time.

Any payment information that is maintained by us is masked to keep it protected in the unlikely event of unauthorized breaches of security.

We share your name, address and purchase information directly with select merchants who are marketing affiliates of ours.

We use this information to match against our own offline catalog information (available from our records and other sources, such as demographic information and past purchase history) and we allow our marketing affiliates to use this information to match against their own offline information (available from their records and other sources, such as demographic information and past purchase history).

This sharing of information allows us and other interested parties to make future marketing efforts more efficient.

It may be used by our select marketing affiliates to send you offers of interest, by regular postal mail.

If at any time we are required to share your full credit card information with marketing affiliates so they can bill you for a product or service, you will be made aware at the time of offer that the product or service is being provided directly by that vendor and we will clearly ask for your consent to make that transfer of your credit card information through secure transmission.

Like many other online merchants, we participate in cooperative database services which assist us in the matching of offline and online purchasing behavior so that participants can better analyze and understand the differences and tendencies of print catalog purchasers and website visitors and we can maximize the benefit of postal mail and e-mail we send to you if you have signed up with us to receive postal mail or e-mail.

It may be used by other cooperative database participants to send you offers of interest, by postal mail.

Lastly, we do not rent e-mail addresses to outside parties or allow any outside parties to use them for e-mailing purposes.

If you prefer that we do not include you in lists of information we share with others, Unsubscribe


Correction of Your Personal Profile.

You can always edit or correct any personal information you give Humpalang.Com© thru our website or by writing to us at: Update Personal Info


Shopping Analysis Provided by Third Party.

Humpalang.Com© uses a number of third party data gathering and analysis services, which aggregate information into broad categories to help us provide you better products, services, and improved websites. We refer to them here as our "Data Finder".

Our Data Finder are contractually bound to keep our visitors' and customers' data absolutely secure and confidential, and only to analyze the information they have access to by the software we license from them and return it back to Humpalang.Com©.

They have no rights to use this information for any purpose, match it against any other information in their possession, nor transfer or disclose this information to anyone other than to Humpalang.Com©.


Access By Other Corporate Entities

We share much of our data, including personally identifiable information about you, with our parent company DataTrack Technologies Pte Ltd, and its subsidiaries and affiliated catalog and e-commerce companies.

To the extent that you are not already a customer of such entity, they will do nothing with the information and will treat it at least as protectively as we treat the information we have about you.

If you are already a customer of such entity, they may use this information to serve your needs better with respect to their merchandising, promotion, and marketing.


If there is Problems

If at any time you have a question or dispute concerning your visit here, your order transaction, or our compliance with this privacy policy, you may contact us at Report Problem

Please provide your first and last name, order number, if any, and, if you have a question about our merchandise, item number(s), and we will get back to you promptly.

If we are unable to resolve your complaint to your satisfaction, you may elect to proceed to submit your complaint to an independent arbitrator to obtain an impartial assessment of your case, in writing.

Any such arbitration will be deemed 'conditionally binding', meaning that the decision of the arbitrator will be binding upon Humpalang.Com© if you elect to accept the decision, and it will be binding upon you as well.


Disclaimer

The Privacy Policy adopted by Humpalang.Com© and all statements contained on this site about privacy and how we deal with data supplied by visitors to this site are not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed.

These statements constitute the present policy of Humpalang.Com© as to which it will take reasonable measures to implement. Similarly this Privacy Policy is not intended to be "advertising" or "advertising claims."

Rather it is intended to set forth our policy, including our practices and intentions about how we conduct our business.


Notice

We may change this Privacy Policy from time to time.

All changes to this policy which we deem material and which affect your personal identifiable information, are effective only after we provide you with at least thirty (30) days notice of the changes by posting the changes here in Terms & Conditions for Use of Site and sending an e-mail to users who have provided us their e-mail address for this purpose.

We provide you with thirty (30) days notice to give you the opportunity to notify us if you do not agree to the changes we highlight to you in our e-mail notice.

Our e-mails will always remind you that you have the opportunity to inform us of your preferences, and will alert you how to inform us of your preferences by such e-mails and through this Privacy Policy.

If we make any changes which have no effect upon the collection of your personal information (i.e., revisions to our access and access of third parties to your activities here on an anonymous basis only), then you will not receive an e-mail notification of the change.

Such changes will become effective five (5) days after we post the revision to our Privacy Policy on this site.


Security.

The importance of security for all personally identifiable information associated with our customers and visitors is of utmost concern to us.

We exercise great care in providing secure transmission of your information from your PC to our servers.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.

As a result, while we strive to protect your personal information, Humpalang.Com© cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

Once we receive your transmission, we make our best effort to ensure its security on our systems.

When your credit card information is transmitted to Humpalang.Com© we use industry standard, SSL (secure socket layer) encryption to ensure the security of your information.

We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at Humpalang.Com© Notwithstanding the foregoing, due to the open nature of the internet,

We do not guarantee the absence of theft, hacker activity, electronic or non-electronic tampering, or computer crime, and we hereby disclaim responsibility and liability for stolen information.

 

  • Humpalang.Com
    55 Ubi Avenue 1
    Unit : 07-02
    408935 Singapore
    Singapore

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